Mayo suggests that the key to improving productivity and job satisfaction lies in understanding and improving the relationships between workers, supervisors, and management
How Businesses use Mayo's Approach
Providing feedback and recognition to employees e.g Worker of the Week
Team-building activities are used to build relationships
advantages-
improved job satisfaction
Increased productivity as workers feel valued and supported
Better communication as workers value open and honest communication which reduces misunderstandings and conflicts
disadvantages-
Time-consuming as building positive relationships requires time and effort