3.2: managers

Cards (23)

  • autocratic leadership
    leaders have all/most power in decision making and control
    top down/one way communication
    lack of delegation
    used with unskilled employees
  • pros & cons of autocratic leadership

    + high control over employees
    -lack of innovation
  • paternalistic leadership

    seen similar to a parent child relationship. employees have little say in decisions; managers are likely to explain reasons for decisions but one they are made
  • pros and cons of paternalistic leadership

    + increased motivation
    + lower staff turnover
    -still limited innovation
  • laissez faire leadership
    leader has little to no say in deicisions. employees are trusted and high skilled (leadership used in high skilled industries). they make day to day decisions as there is delegation of power.
  • pros and cons of laissez faire leadership

    + motivated employees
    + responsibility of staff (they are accountable)
    + high staff retention
    -conflict
    -lack of leader involvement
  • democratic leadership
    leadership and power is shared within the group, allows employees to give input. consultation and delegation used by manager has the final say
  • pros and cons of democratic leadership

    + engages employees
    + better motivation
    + ability to innovate
    + engagement
    -slow/time consuming
    -subject to error
  • leadership -> leading a group of people or organisation to achieve a goal
  • management -> dealing with and controlling people; responsible for the company
  • management
    • respected
    • trusted
    • problem solver
    • direct and manage
  • leadership
    • inspiring
    • innovators
    • natural abilities
  • scientific decision making
    making a decision based on evidence and quantitative data.
    + evidence based so you are able to produce trends
    _ reduces creativity~
    _ can be bias
    _ out of date or inaccurate
  • intuitive decision making
    using feelings, thoughts and opinions to make a decision
    + allows for creativity and innovation
    _ bias
  • decision trees
    used to analyse the probability of a possible success, a quantitative approach that helps decide which is most profitable
  • decision trees
  • expected value calculation

    (probability success x payoff) + (probability failure x payoff)
  • an entrepreneur is a person who takes risks to start a business and is willing to accept the consequences of their actions
  • internal risks
    • staff not coming to work (HR)
    • costly mistakes (HR)
    • failed marketing (marketing)
    • poor reputation (operations)
    • low demand (finance)
  • external risks
    • competiton
    • inflaction
    • laws
    • supply chains
  • Opportunity Cost
    The value of the next best alternative that is given up when a choice is made
  • stakeholder mapping
    satisfy -> satisfy needs in order for them to remain strong advocates
    manage -> involve in decision making
    monitor -> inform them to encourage interest
    inform -> use their input to develop ideas
  • examples in stakeholder mapping
    satisfy -> parliment, government etc
    manage -> investors
    monitor -> community
    inform -> customers