motivational theories

• what is it?


  the driving force which helps or causes employees to acheive goals
• intrinsic 


  from the inside
• extrinsic


  from the outside
• absentism


  deliberate absences for which there is no satisfactory excuse
• lateness


  becomes a habit
• poor performace


  poor quality work; low levels of work; greater waste of materials
• accidents 


  workers are more careless, concentrate less, distract others
• labour turnover


  people leaving for negative reasons
• grievances


  more issues in workplace, more union disputes
• poor response rates 


  does not respond well to leadership
• rewards


  employees in a business are recognised for their performance through monetary rewards
• benefits


  continues and extends throughout employment

  eg., health insurance, paid time off, rewards
• penalties


  issued when employees perform poorly
• employee incentives


  can be financial, providing money as rewards, or an employer can use non-financial rewards
• financial incentives: sale bonuses


  payments in cash if KPIs are achieved

  can be for individuals or teams
• financial incentives: share schemes

  could be given shares in business as a reward

  provide long-term motivation
• non-financial incentives: skill improvement/ training


  provide extra training to support employee goals

  can result in higher skilled work
• non-financial incentives: recognition and reward


  publicaly acknowledge good performance through rewards

  eg., employee of the month
• benefits of motivation in business

  positive work environment

  achieve KPIs

  increased productivity

  improve staff morale