When orders come from a figure of authority we can easily deny personal responsibility because it is assumed that they will take ultimate responsibility
Some members of the group have legitimate social power above those beneath them in the hierarchy, and we learn via socialisation that we will be accepted if we obey those who have authority over us
Most observers thought the experimenter was responsible for the harm caused to the learner in Milgram's study, supporting the agentic state explanation
In countries where obedience and deference to authority are less valued (such as Australia), obedience rates are much lower than in countries that value legitimate authority figures (such as Germany)
Milgram sought an answer to the question of why such a high proportion of the German population obeyed Hitler's commands to murder over 6 million Jews as well as 5 million Romani, homosexuals, Poles and other social groups during the Second World War
Milgram thought that one possible explanation was that Germans were different from other people in other countries, perhaps being more obedient (known as a dispositional explanation of obedience)
Milgram's conclusion (1963): Under the right conditions (e.g. the presence of a legitimate authority; the agentic state) people will commit acts of destructive obedience towards someone they have just met
Charles Sheridan and Richard King (1972) found that 54% of male and 100% of female participants delivered what they believed to be the fatal shock to a puppy
Smith and Bond (1998) showed that replications of Milgram's research were not very multi-cultural, and were only able to identify 2 replications that were conducted in non-western countries
Shows extreme respect for authority, status and hierarchies; despises those they consider to be 'weak'; has conventional attitudes towards gender, sexuality, race etc. is rigid in their beliefs; is justice-focused; is likely to have right-wing political views