The ability to influence a group toward the achievement of a vision or set of goals
Not all leaders are managers, nor are all managers leaders
Nonsanctioned leadership is often as important or more important than formal influence
Behavioral theories of leadership
Imply we can train people to be leaders
University of Iowa studies explored three leadership styles
1. Autocratic style
2. Democratic style
3. Laissez-faire style
Autocratic style
A leader who dictates work methods, makes unilateral decisions, and limits employee participation
Democratic style
A leader who involves employees in decision making, delegates authority, and uses feedback as an opportunity for coaching employees
Laissez-faire style
A leader who lets the group make decisions and complete the work in whatever way it sees fit
Ohio State Studies
Found two behaviors that accounted for most leadership behavior: Initiating structure and Consideration
Initiating structure
The extent to which a leader defines and structures their role and those of their followers to facilitate goal attainment
Consideration
The extent to which a leader has job relationships that are characterized by mutual trust, respect for subordinates' ideas, and regard for their feelings
Employee-oriented leaders
Emphasize interpersonal relationships
Production-oriented leaders
Tend to emphasize the task aspects of the job
Trait theories of leadership focus on personal qualities and characteristics
The search for personality, social, physical, or intellectual attributes that differentiate leaders from non-leaders goes back to the earliest stages of leadership research
Trait theories of leadership
Extraversion is the most predictive trait of effective leaders, but it is more strongly related to the way leaders emerge than to their effectiveness
Conscientiousness and openness to experience also showed strong relationships to leadership, though not quite as strong as extraversion
Good leaders who like being around people
Are able to assert themselves (extraverted)
Are disciplined and able to keep commitments they make (conscientious)
Have an apparent advantage when it comes to leadership
Emotional intelligence
A core component of EI is empathy
People high in EI are more likely to emerge as leaders, even after taking cognitive ability and personality into account
Traits can predict leadership
Traits do a better job predicting the emergence of leaders than they do at distinguishing between effective and ineffective leaders
Leader–Member Exchange Theory
A theory that suggests (1) leaders and followers have unique relationships that vary in quality and (2) these followers comprise ingroups and outgroups; subordinates with ingroup status will likely have higher performance ratings, less turnover, and greater job satisfaction
Fiedler contingency model
Effective group performance depends upon the proper match between the leader's style of interacting with subordinates and the degree to which the situation gives control to the leader
Least-preferred coworker (LPC) questionnaire
Developed by Fiedler to define the situation
Contingency dimensions
Leader-member relations
Task structure
Position power
Situational leadership theory (SLT)
Suggests that the appropriate leadership style depends on followers' readiness (e.g., willingness and competence) to accomplish a specific task
Stages of follower readiness
1. R1: Unable and unwilling (Telling)
2. R2: Unable but willing (Selling)
3. R3: Able but unwilling (Participating)
4. R4: Able and willing (Delegating)
Charismatic leadership
Vision and articulation
Personal risk
Sensitivity to follower needs
Unconventional behavior
When people sense a crisis or are under stress
They are especially receptive to effective charismatic leadership
Many charismatic leaders don't necessarily act in the best interest of their companies, and have allowed their personal goals to override the goals of the organization
Transformational leaders
Act as role models to intellectually stimulate and develop or mentor their followers, having a profound and extraordinary effect on them
Transactional leaders
Guide their followers toward established goals by clarifying role and task requirements
Characteristics of transactional and transformational leaders
Transactional: Contingent Reward, Management by Exception (active), Management by Exception (passive), Laissez-Faire
Transformational leadership has a greater impact on the bottom line in smaller, privately-held firms than in more complex organizations
Transformational leadership is highly related to contingent reward leadership, to the point of being redundant
The four I's of transformational leadership are not always superior in effectiveness to transactional leadership; contingent reward leadership sometimes works as well as transformational leadership
Trust
A psychological state of mutual positive expectations between people—both depend on each other and are genuinely concerned for each other's welfare
Trust between supervisors and employees has several specific advantages, including encouraging risk-taking, facilitating information sharing, improving group effectiveness, and enhancing productivity
Key characteristics that lead us to believe a leader is trustworthy