Cards (39)

  • Leadership
    The ability to influence a group toward the achievement of a vision or set of goals
  • Not all leaders are managers, nor are all managers leaders
  • Nonsanctioned leadership is often as important or more important than formal influence
  • Behavioral theories of leadership
    Imply we can train people to be leaders
  • University of Iowa studies explored three leadership styles
    1. Autocratic style
    2. Democratic style
    3. Laissez-faire style
  • Autocratic style

    • A leader who dictates work methods, makes unilateral decisions, and limits employee participation
  • Democratic style

    • A leader who involves employees in decision making, delegates authority, and uses feedback as an opportunity for coaching employees
  • Laissez-faire style

    • A leader who lets the group make decisions and complete the work in whatever way it sees fit
  • Ohio State Studies
    • Found two behaviors that accounted for most leadership behavior: Initiating structure and Consideration
  • Initiating structure
    The extent to which a leader defines and structures their role and those of their followers to facilitate goal attainment
  • Consideration
    The extent to which a leader has job relationships that are characterized by mutual trust, respect for subordinates' ideas, and regard for their feelings
  • Employee-oriented leaders
    • Emphasize interpersonal relationships
  • Production-oriented leaders
    • Tend to emphasize the task aspects of the job
  • Trait theories of leadership focus on personal qualities and characteristics
  • The search for personality, social, physical, or intellectual attributes that differentiate leaders from non-leaders goes back to the earliest stages of leadership research
  • Trait theories of leadership
    • Extraversion is the most predictive trait of effective leaders, but it is more strongly related to the way leaders emerge than to their effectiveness
    • Conscientiousness and openness to experience also showed strong relationships to leadership, though not quite as strong as extraversion
  • Good leaders who like being around people
    • Are able to assert themselves (extraverted)
    • Are disciplined and able to keep commitments they make (conscientious)
    • Have an apparent advantage when it comes to leadership
  • Emotional intelligence
    • A core component of EI is empathy
    • People high in EI are more likely to emerge as leaders, even after taking cognitive ability and personality into account
  • Traits can predict leadership
  • Traits do a better job predicting the emergence of leaders than they do at distinguishing between effective and ineffective leaders
  • Leader–Member Exchange Theory
    A theory that suggests (1) leaders and followers have unique relationships that vary in quality and (2) these followers comprise ingroups and outgroups; subordinates with ingroup status will likely have higher performance ratings, less turnover, and greater job satisfaction
  • Fiedler contingency model

    • Effective group performance depends upon the proper match between the leader's style of interacting with subordinates and the degree to which the situation gives control to the leader
  • Least-preferred coworker (LPC) questionnaire

    Developed by Fiedler to define the situation
  • Contingency dimensions
    • Leader-member relations
    • Task structure
    • Position power
  • Situational leadership theory (SLT)
    Suggests that the appropriate leadership style depends on followers' readiness (e.g., willingness and competence) to accomplish a specific task
  • Stages of follower readiness
    1. R1: Unable and unwilling (Telling)
    2. R2: Unable but willing (Selling)
    3. R3: Able but unwilling (Participating)
    4. R4: Able and willing (Delegating)
  • Charismatic leadership
    • Vision and articulation
    • Personal risk
    • Sensitivity to follower needs
    • Unconventional behavior
  • When people sense a crisis or are under stress
    They are especially receptive to effective charismatic leadership
  • Many charismatic leaders don't necessarily act in the best interest of their companies, and have allowed their personal goals to override the goals of the organization
  • Transformational leaders
    Act as role models to intellectually stimulate and develop or mentor their followers, having a profound and extraordinary effect on them
  • Transactional leaders
    Guide their followers toward established goals by clarifying role and task requirements
  • Characteristics of transactional and transformational leaders
    • Transactional: Contingent Reward, Management by Exception (active), Management by Exception (passive), Laissez-Faire
    Transformational: Idealized Influence, Inspirational Motivation, Intellectual Stimulation, Individualized Consideration
  • Transformational leadership has a greater impact on the bottom line in smaller, privately-held firms than in more complex organizations
  • Transformational leadership is highly related to contingent reward leadership, to the point of being redundant
  • The four I's of transformational leadership are not always superior in effectiveness to transactional leadership; contingent reward leadership sometimes works as well as transformational leadership
  • Trust
    A psychological state of mutual positive expectations between people—both depend on each other and are genuinely concerned for each other's welfare
  • Dimensions of trust
    • Integrity, Competence, Consistency, Loyalty, Openness
  • Trust between supervisors and employees has several specific advantages, including encouraging risk-taking, facilitating information sharing, improving group effectiveness, and enhancing productivity
  • Key characteristics that lead us to believe a leader is trustworthy
    • Integrity, Benevolence, Ability