pc2

• Communication is guided by culture and context
• Culture


  Manifested in our actions and affects how we tell the world who we are and what we believe in
• Context


  Anything that refers to the stimuli, environment or ambience surrounding an event
• Intercultural communication concerns the capacity to understand cultural differences
• Context is a cultural component that is linked to intercultural understanding
• Context is considerable and culture recognizable
• Interlocutor


  Every interlocutor should be relevant in conversation
• One may dominate the conversation
• Always maintain a very good reputation whenever you talk
• People are sensitive to how we say things
• Intercultural communication


  Interaction with people from diverse cultures
• Global communication


  Communicating with people from different races
• Interethnic communication


  Interacting with different ethnic groups
• Formal communication


  Communicating between representatives from different nations
• Intracultural communication


  Interacting with members of the same racial or ethnic group
• Verbal communication


  Consists of words used to communicate messages
• Non-verbal communication


  Gestures are examples of this mode of communication
• Language barriers


  The primary barrier of communication
• Hostile stereotype


  The process of creating a picture of a whole culture, mostly negative
• Media


  A tool of mass communication which promotes stereotypes and prejudices and creates more communication barriers
• Emotional display


  Becoming outrageous in the workplace
• Idioms and figurative cliches


  Uses words and expressions with a meaning different from the literal interpretation
• Slang


  A shortcut of a highly colloquial word
• Acronym


  Formed from the initial letters of the word and pronounced as a word
• Abbreviation


  A short form of a lengthy expression
• Jargon


  A type of language that is used in a particular occupation
• Cooperative conversation


  How listeners and speakers act cooperatively and mutually accept one another to be understood in a particular way
• Maxim of quality


  As a speaker we have to tell the truth or something that is provable by adequate evidence
• Principles of cooperative conversation

  • Maxim of relation
  • Maxim of quantity
  • Maxim of quality
  • Maxim of manner
• Forms of intercultural communication

  • Interracial
  • Interethnic
  • International
  • Intracultural
• ABC's of intercultural communication

  • Acknowledge
  • Bi-level
  • Clarify
• Cultural barriers to communication

  • Language barriers
  • Hostile stereotypes
  • Behavior differences
  • Emotional display
• Ways to enhance oral communication skills

  • Learn foreign phrases
  • Use simple English
  • Speak slowly and enunciate clearly
  • Observe eye messages
  • Encourage accurate feedback
  • Check frequently for comprehension
  • Accept blame
  • Listen without interrupting
  • Smile when appropriate
  • Follow up in writing
• Ways to develop written communication skills

  • Consider local styles
  • Observe titles and status
  • Use short sentences and short paragraphs
  • Avoiding ambiguous expressions
  • Strive for clarity
  • Use correct grammar
  • Cite numbers carefully
  • Accommodate the reader in organization, tone, and style