Handling feedback/questions after a presentation

• Listen to each question carefully and ensure that you interpret the question correctly
• Restate the question for your understanding if you are uncertain about the question
• Respond only to questions when you are certain about the question that was asked
• When answering a question, it is important to address the question and not the person asking the question
• Be prepared to acknowledge good questions by emphasising the value of the question to the presentation
• Don't attempt to answer the questions that you do now know the answer to and acknowledge this to your audience
• Don't be afraid to admit mistakes made during the presentation if such mistakes are mentioned by your audience
• Remain polite/courteous/professional when responding to questions
• Refrain from becoming involved in a debate/ argument with the person posing the questions