ICT refers to all the technology used to handle telecommunications, broadcast media, intelligent building management systems, audiovisual processing and transmission systems, and network-based control and monitoring functions
ICT is an extensional term for information technology that stresses the role of unified communications and the integration of telecommunications and computers
ICT is similar to Information Technology (IT), but focuses primarily on communication technologies like the Internet, wireless networks, cell phones, and other communication mediums
ICT allows students to monitor and manage their own learning, think critically and creatively, solve simulated real-world problems, work collaboratively, engage in ethical decision-making, and adopt a global perspective towards issues and ideas
Example: Pharmacies use robot technology to assist with picking prescribed drugs, allowing highly trained staff to focus on tasks requiring human intelligence and interaction
Education ICT has become integral to teaching-learning interaction, with approaches like replacing chalkboards with interactive digital whiteboards and using students' own smartphones or devices for learning during class time
Access to information has increased with the growth of the Internet, leading to better and often cheaper communications like Voice over Internet Protocol (VoIP) and Instant Messaging
Cost: ICT hardware and software are expensive to purchase and maintain, requiring specialist staff to run them and keeping up with ever-changing technology can be a challenge