Corporate Social Responsibility (CSR) is about the relationship between the business and society, focusing on the impact of the business on society
Businesses should not only focus on profits but also have a responsibility towards people and the environment
To meet CSR responsibilities, businesses need to formulatepolicies and procedures
CSR involves an ongoing commitment by businesses to behave ethically and contribute to economic and social development
CSR ensures commercial sustainability while meeting society's expectations by contributing to society and the environment
CSR involves engaging with stakeholders to ensure the sustainability of society and the environment
Difficult issues to consider in CSR include crime, poverty, lack of education, and environmental concerns
Businesses have primary and secondary levels of responsibility towards stakeholders
Arguments for CSR include improving society, gaining goodwill, and ensuring long-term sustainability
Arguments against CSR include detracting from core business activities and difficulty in measuring benefits
CSR programs should focus on sustainability for long-term positive change
Businesses need to ensure environmentally sustainable operations by cutting wastage and using alternative energy sources
Businesses must address important workplace issues like BEE/BBBEE, HIV/AIDS, and occupational health and safety
Businesses should focus on the impact of their activities on the community and address socialissues through programs for education and healthcare
Businesses need to monitor their supply chain to ensure suppliers' activities are sustainable
Stakeholders include employees, customers, shareholders, regulators, government, media, communities, suppliers, and unions
Primary stakeholders include shareholders, employees, suppliers, customers, and competitors
Primary stakeholders in corporate social responsibility (CSR) include customers, employees, suppliers, and the localcommunity
Environmental responsibilities in CSR involve reducing pollution, conservingnaturalresources, and minimizingnegative impacts on ecosystems
Competitors in CSR involve not selling counterfeit goods and respecting the intellectual property of other businesses
Government's role in CSR includes collecting taxes to create infrastructure, addressing social responsibility through legislation, and promoting economic growth
Broader community expectations in CSR include ecological control, sponsorships, infrastructure development, and upliftment initiatives
Businesses can design a CSR program by communicating the need for CSR, creating a policy, linkingCSR to business success, brainstorming initiatives, and monitoring the program
When implementing a CSR strategy, businesses should consider principles like citizenship, strategicintent, leadership, structure, management, stakeholderrelationships, and transparency
CSR reporting involves sharing information on social, environmental, and economicperformance with shareholders and stakeholders
Benefits of CSR for businesses include media attention, positive publicity, societal impact, sustainable difference, improved corporate governance, and enhanced teamwork
Corporate governance involves rules and processes used by top management to direct and control the business, considering the interests of all stakeholders
Networking is crucial for success but may reduce the independence of decisions in a business if the decision maker feels obligated towards their network connections
Self-discipline is the starting point for responsible decision-making in business
Market discipline punishes businesses whose management acts incompetently or prioritizes personal interests over those of stakeholders
Regulatory discipline can only be imposed after damage has been done
Integrity is a fundamental principle of any code of ethics, ensuring honest and truthful business practices
Social responsibility in business includes accountability, fair salaries, and support for employees facing health challenges
Fairness in dealing with stakeholders involves considering all relevant parties' interests when making decisions
Directors must act with skill, care, good faith, and honesty, pre-empt risks, and ensure ethical leadership
Audit committees monitor finances and ensure integrated reporting for sustainable development
Sustainability is meeting current business needs without compromising future generations' ability to meet their needs