Forgetting in long-term memory occurs because of insufficient cues to trigger a memory
Encoding specificity principle
A cue that is going to be helpful has to be (1) present at encoding (when we learn the material) and (2) present at retrieval when we are recalling it
Types of retrieval failure due to absence of cues
Context-dependent forgetting
State-dependent forgetting
Context-dependent forgetting
Recall depends on external cue (e.g. weather or place)
State-dependent forgetting
Recall depends on internal cue (e.g. feeling upset, being drunk)
Research on context-dependent forgetting: Godden and Baddeley (1975)
Divers learned words either underwater or on land, then recalled them either underwater or on land
Accurate recall was 40% lower when learning and recall contexts did not match
Research on state-dependent forgetting: Carter and Cassaday (1998)
Participants learned words and prose while on antihistamine drugs, then recalled them either on or off the drugs
Performance was significantly worse when internal state at learning and recall mismatched
Eyewitness testimony (EWT)
The ability of people to remember details of events, such as accidents and crimes, which they have observed
Misleading information
When the wording of a question leads or misleads a witness to give a certain answer
Research on leading questions: Loftus and Palmer (1974)
1. Participants watched film clips of car accidents, then were asked questions using different verbs (e.g. smashed, hit) to describe the speed
2. The leading question biased the eyewitnesses' recall of the event
Response-bias explanation
The wording of the question has no real effect on the participants' memories, but just influences how they decide to answer
Substitution explanation
The wording of a leading question changes the participants' memory of the film clip
Research on post-event discussion: Gabbert et al. (2003)
1. Participants watched a video of a crime from different viewpoints, then discussed what they saw before recalling it
2. 71% of participants mistakenly recalled aspects they did not see, due to memory conformity or contamination
The consequences of inaccurate eyewitness testimony (EWT) can be very serious
Loftus (1975) believes that leading questions can have such a distorting effect on memory that police officers need to be very careful about how they phrase their questions when interviewing eyewitnesses
Psychologists are sometimes asked to act as expert witnesses in court trials and explain the limits of EWT to juries
Psychologists can help to improve the way the legal system works, especially by protecting innocent people from faulty convictions based on unreliable EWT
Sutherland et al (2001) found that when participants were shown a video clip and then later asked misleading questions, their recall was more accurate for central details of the event than for peripheral ones
The original memories for central details survived and were not distorted, an outcome that is not predicted by the substitution explanation
Anxiety has strong emotional and physical effects, but it is not clear whether these effects make eyewitness recall better or worse
Anxiety creates physiological arousal in the body which prevents people from paying attention to important details, leading to worse recall
The weapon focus effect is where a witness focuses their attention on the weapon being used in a crime, leading to difficulties in recalling other details accurately
Johnson and Scott (1976) study
1. Participants exposed to 'no-weapon' (low anxiety) condition or 'weapon' (high anxiety) condition
2. Participants later picked out the target from a set of photos
3. Participants who saw the weapon were more likely to identify the target
Participants who were exposed to the knife had higher levels of anxiety and were more likely to focus their attention on the weapon and not the face of the target, a phenomenon known as the weapon focus effect
Witnessing a stressful event creates anxiety through physiological arousal within the body, which may improve memory for the event as we become more aware of cues in the situation
Yuille and Cutshall (1986) study
1. Interviewed 13 witnesses of a real-life shooting 4-5 months after the incident
2. Compared accuracy of recall to original police interviews
3. Witnesses who reported higher levels of stress were more accurate in their accounts
Yerkes-Dodson law
The relationship between emotional arousal and performance looks like an inverted U - performance increases with stress up to an optimal level, then decreases
Deffenbacher (1983) reviewed studies on the effects of anxiety on EWT and used the Yerkes-Dodson law to explain the contradictory findings
Valentine et al found that anxiety (measured by heart rate) clearly disrupted participants' ability to recall details about an actor in the London Dungeon's Labyrinth