Techniques collectively recommended by Fisher and Geiselman to improve eyewitness testimony, based on psychological insights into how memory works
Main techniques of the Cognitive Interview
Report everything
Context reinstatement
Recall from changed perspective
Recall in reverse order
Report everything
Witnesses are encouraged to include every single detail of the event, even if it seems irrelevant or the witness is not confident about it. Seemingly trivial details may be important and trigger other important memories.
Context reinstatement
The witness mentally recalls the context of the event, trying to recreate an image of the situation, including details of the environment and their emotional state at the time. These details can act as a trigger to help recall more information.
Recall from changed perspective
The witness tries to mentally recreate the situation from different points of view, e.g. describing what another witness present at the scene would have seen or how it would have appeared to the perpetrator. This disrupts the effect of expectations and schemas on recall.
Recall in reverse order
The witness is asked to recall the events in a different chronological order, e.g. from the end to the beginning. This prevents the witness reporting their expectations of how the event must have happened rather than the actual events, and makes it harder for the witness to give an untruthful account.
Multi-store model of memory
Theoretical cognitive model of how the memory system processes information
Multi-store model of memory
1. Sensory register receives raw sense impressions
2. Attention passes information to short-term memory
3. Short-term memory keeps information by rehearsal or passes to long-term memory
4. Long-term memory stores information long-term
Sensory register
Receives raw sense impressions
Capacity is very large
Duration is very short (250 milliseconds)
Short-term memory
Receives information from sensory register or long-term memory
Coding is acoustic
Duration is approximately 18 seconds
Capacity is 7 plus or minus 2 items
Long-term memory
Very long duration
Permanent memory storage
Theoretically unlimited capacity
Words at the start and end of word lists were more easily recalled (Primacy and recency effect)
Recall of a row of 12 letter grid flashed for 120th of a second was 75, suggesting all the rows were stored in the sensory register
Immediate recall was worse for acoustically similar words and recall up to 20 minutes was worse with semantically similar words
Capacity of short-term memory
Average 7 items for letters, 9 for numbers
Recall of a 3-letter trigram was less than 10 after 18 seconds if performing an interference task
Recall of school friends' names from photographs was 90% after 15 years, until 80% after 48 years
Cognitive tests of models of memory are often highly artificial, low in mundane realism, and conducted in lab environments, so findings may not generalize to day-to-day life
Types of long-term memory
Declarative (explicit, conscious) and non-declarative (implicit, unconscious)
Episodic memory
Memories of experiences and events, time-stamped, declarative, influenced by emotion, associated with hippocampus and prefrontal cortex
Semantic memory
Memory of facts, meanings, and knowledge, declarative, not time-stamped, lasts longer than episodic, associated with frontal cortex
Procedural memory
Unconscious memories of skills, not declarative, more resistant to forgetting, associated with motor cortex and cerebellum
Clive Wearing has retrograde amnesia for episodic memory but can remember facts (semantic) and gain new procedural memories
Generalizing findings from idiographic clinical case studies to explain memory in the wider population is problematic
Working memory model
An active processor made of multiple stores, replacing the short-term memory store in the multi-store model
Working memory model
1. Central executive receives and controls information
2. Phonological loop processes sound information
3. Visuospatial sketchpad processes visual and spatial information
4. Episodic buffer combines information from different stores
Participants performed better on visual and verbal tasks when they did not use the same processing subsystem
Participants could recall more monosyllabic words than polysyllabic words, suggesting the capacity of the phonological loop is related to the time it takes to say the words
The working memory model seems more accurate than the short-term memory component of the multi-store model in describing how memory is used as an active processor
Memory tasks used in research often lack mundane realism and may not generalize to day-to-day memory use
The concept of the central executive in the working memory model needs further development
Interference theory
Forgetting occurs because long-term memories become confused or disrupted by other information
Types of interference
Proactive interference (old information disrupts new)
Retroactive interference (new information disrupts old)
Similarity interference (more likely with similar information)
Time sensitivity interference (less likely with longer gaps)
Cue-dependent forgetting
Information is in long-term memory but forgetting occurs due to absence of appropriate cues or prompts
Encoding specificity principle
Context-dependent cues (external environment) and state-dependent cues (internal environment) act as memory prompts
Retroactive interference
New information disrupts old information
Proactive interference
Previously learned information causes confusion in the coding of later information
Interference only explains forgetting when two sets of information are similar and one learned closer together in time
Interference may not be a valid explanation for forgetting as it may only explain a temporary loss of information, not a permanent loss
Research into forgetting has practical applications, such as students developing effective revision strategies and theories like context cues improving recall