The study of human behavior in an organizational context
Planning
Setting goals and objectives that contribute to the organization's mission
Organizing
Assigning tasks to the right teams and employees
Motivating
Communicating with and providing feedback and rewards to employees
Administrating
Overseeing absences, new hires, payroll, etc.
Controlling
Tracking progress and performance, and ensuring projects are completed on time
Informational roles
Disseminating information to employees about company policies or procedures
Decisional roles
Making decisions on behalf of the organization
Organizational psychology
The study of moods, emotions, personality, values, and value systems within an organization
Job satisfaction
Employees' happiness with their roles and the organization
Group dynamics
How we interact and behave within groups and how two or more groups interact with one another
Organizational communication
The backbone of all organizational tasks
Organizational leadership
Essential for motivating the workforce, overseeing tasks, and carrying out the organization's mission
Organizational structure and culture
Lay the foundations of an organization
Organizational structure
Influences team structure, communication flow, and project outcomes
Humanresource (HR) policies
Communicate expectations and procedures regarding employees in the organization
Inputs
Can range from individual to group or organizational inputs
Communication
An essential aspect of every organization
Communication process
Steps between a source and a receiver that determines the transfer and understanding of meaning
Channel richness
The extent to which a channel can effectively convey high volumes of information
Sender
The one who sends the communication message
Message
The content of the information encoded into words, signs, or symbols
Channel
The medium, known as communication channels, is where the communication message can be distributed
Receiver
The one who receives the communication message
Decoding
The communication message into its intended meaning by the receiver
Noise
Anything that may interfere with the communication process between the sender and the receiver
Feedback
Occurs when the sender and receiver check with each other to ensure the communication message has conveyed its intended meaning
Grapevine
The fifth organizational communication type
Lean channel
Less effective at doing all three
Planning setting goals and objectives that contribute to the organization's mission.
Organizing assigning tasks to the right teams and employees.
Motivating communicating with and providing feedback and rewards to employees
Controlling tracking progress and performance, and ensuring projects are completed on time.
Psychology provides a basis for understanding human behavior concerning emotions, attitudes, leadership, values, perceptions, etc.
Sociology helps us understand communication, the idea of change in the organizational context, and organizational culture.
Anthropology helps us understand organizational culture and the internal and external environment and facilitates the processes of international teams and organizations.
contingency is a backup that can be
implemented in case something changes and does not enable the initial plan to be implemented.
Strategic drift It is when a strategy has not
been adapted to the changing environment and is no longer suitable.
planning strategy This is when
implementation goes according to the plan and is not interrupted.
emergent strategy This is typically when the
implementation does not go according to the plan as certain modifications had to be made to accommodate splanned changes