Exam Sir Leo TT.TT

Cards (54)

  • Organizational behavior
    The study of human behavior in an organizational context
  • Planning
    Setting goals and objectives that contribute to the organization's mission
  • Organizing
    Assigning tasks to the right teams and employees
  • Motivating
    Communicating with and providing feedback and rewards to employees
  • Administrating
    Overseeing absences, new hires, payroll, etc.
  • Controlling
    Tracking progress and performance, and ensuring projects are completed on time
  • Informational roles
    • Disseminating information to employees about company policies or procedures
  • Decisional roles
    • Making decisions on behalf of the organization
  • Organizational psychology
    The study of moods, emotions, personality, values, and value systems within an organization
  • Job satisfaction
    Employees' happiness with their roles and the organization
  • Group dynamics
    How we interact and behave within groups and how two or more groups interact with one another
  • Organizational communication
    The backbone of all organizational tasks
  • Organizational leadership
    Essential for motivating the workforce, overseeing tasks, and carrying out the organization's mission
  • Organizational structure and culture

    Lay the foundations of an organization
  • Organizational structure
    Influences team structure, communication flow, and project outcomes
  • Human resource (HR) policies
    Communicate expectations and procedures regarding employees in the organization
  • Inputs
    Can range from individual to group or organizational inputs
  • Communication
    An essential aspect of every organization
  • Communication process
    Steps between a source and a receiver that determines the transfer and understanding of meaning
  • Channel richness
    The extent to which a channel can effectively convey high volumes of information
  • Sender
    The one who sends the communication message
  • Message
    The content of the information encoded into words, signs, or symbols
  • Channel
    The medium, known as communication channels, is where the communication message can be distributed
  • Receiver
    The one who receives the communication message
  • Decoding
    The communication message into its intended meaning by the receiver
  • Noise
    Anything that may interfere with the communication process between the sender and the receiver
  • Feedback
    Occurs when the sender and receiver check with each other to ensure the communication message has conveyed its intended meaning
  • Grapevine
    The fifth organizational communication type
  • Lean channel
    Less effective at doing all three
  • Planning  setting goals and objectives that contribute to the organization's mission.
  • Organizing assigning tasks to the right teams and employees.
  • Motivating communicating with and providing feedback and rewards to employees
  • Controlling tracking progress and performance, and ensuring projects are completed on time.
  • Psychology provides a basis for understanding human behavior concerning emotions, attitudes, leadership, values, perceptions, etc.
  • Sociology helps us understand communication, the idea of change in the organizational context, and organizational culture.
  • Anthropology helps us understand organizational culture and the internal and external environment and facilitates the processes of international teams and organizations.
  • contingency is a backup that can be
    implemented in case something changes and does not enable the initial plan to be implemented.
  • Strategic drift It is when a strategy has not
    been adapted to the changing environment and is no longer suitable.
  • planning strategy This is when
    implementation goes according to the plan and is not interrupted.
  • emergent strategy This is typically when the
    implementation does not go according to the plan as certain modifications had to be made to accommodate splanned changes