he showed participants random strings of letters and ask them to recall the letters they saw in the order they were presented to them
across the trail, Jacobs' increased the length of the string of letters to determine the maximum number of letters participants could recall
he found that most participants could correctly recall 7 letters or digits
he found that the capacity of short term memory was 7+-2
by showing that the capacity of short-term memory was set at 7 +/-2 digits or letters, Jacobs’ study provides evidence that the capacity of short-term memory is limited