Inventories are a vitalpart of business, not only are they necessary for operations, but they also contribute to customer satisfaction
Inventory decisions in service organizations can be especially critical
Different kinds of inventories
Rawmaterials and purchased parts
Partially completed goods, called work-in-process (WIP)
Finished-goods inventories (manufacturing firms) or merchandise (retail stores)
Tools and supplies
Maintenance and repairs (MRO) inventory
Goods-in-transit to warehouses, distributors, or customers (pipeline inventory)
Both manufacturing and service organizations must take into consideration the space requirements of inventory
In some cases, space limitations may pose restrictions on inventory storage capability, thereby adding another dimension to inventory decisions
Anticipation stocks
Inventories held to satisfy expected (i.e., average) demand
Seasonal inventories
Inventories built up during preseason periods to meet overly high requirements during seasonal periods
Decoupling operations
Using inventories as buffers between successive operations to maintain continuity of production that would otherwise be disrupted by events such as breakdowns of equipment and accidents
Safety stocks
Stocks more than expected demand to compensate for variability in demand and lead time
Order cycles
Periodic orders to minimize purchasing and inventory costs by buying in quantities that exceed immediate requirements
Hedging against price increases
Purchasing larger-than-normal amounts to beat an anticipated substantial price increase
Pipeline inventories
Intermediate stocking of goods-including raw materials, semi-finished items, and finished goods at production sites, as well as goods stored in warehouses
Quantity discounts
Discountssuppliers may give on large orders
Inventory turnover
Ratio of annual cost of goods sold to average inventory investment, indicates how many times a year the inventory is sold
The higher the inventory turnover ratio, the better, because that implies more efficient use of inventories
The desirable number of inventory turns depends on the industry and what the profit margins are
The higher the profit margins, the lower the acceptable number of inventories turns, and vice versa
A product that takes a long time to manufacture, or a long time to sell, will have a low turnover rate
Supermarkets (low profit margins) have a high turnover rate
There should be a balance between inventory investment and maintaining good customer service
Requirements for Effective Inventory Management
A system to keep track of the inventory on hand and on order
A reliable forecast of demand that includes an indication of possible forecast error
Knowledge of lead times and lead time variability
Reasonable estimates of inventory holding costs, ordering costs, and shortage costs
A classification system for inventory items
Periodic inventory counting system
A physical count of items in inventory is made at periodic, fixed intervals (e.g., weekly, monthly) in order to decide how much to order of each item
Perpetual inventory system
Keeps track of removals from inventory on a continuous basis, so the system can provide information on the current level of inventory for each item
Today, most have switched to computerized checkout systems using a laser scanning device that reads a universal product code (UPC), or bar code, printed on an item tag or on packaging
Point-of-sale (POS) systems electronically record actual sales
UPC scanners represent major benefits to supermarkets
inventory models
independent and dependent
Inventory
A stock or store of goods
Inventory
Firms typically stock hundreds or even thousands of items
Items range from small things like pencils to large items like machines and airplanes
The items a firm carries relate to the kind of business it engages in
Independent demand items
Items that are ready to be sold or used
Dependent demand items
Components of finished products
Inventories are a vital part of business, not only necessary for operations but also contribute to customer satisfaction
A typical firm probably has about 30 percent of its current assets and perhaps as much as 90 percent of its working capital invested in inventory
The ratio of inventories to sales in the manufacturing, wholesale, and retail sectors is one measure used to gauge the health of the U.S. economy
Inventory decisions in service organizations can be especially critical, as being out of stock on some items could imperil the well-being of a patient
Different kinds of inventories
Raw materials and purchased parts
Partially completed goods (work-in-process)
Finished-goods inventories (manufacturing firms) or merchandise (retail stores)
Tools and supplies
Maintenance and repairs (MRO) inventory
Goods-in-transit to warehouses, distributors, or customers (pipeline inventory)