The art and science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives
Stages of Strategic Management
StrategyFormulation
StrategyImplementation
StrategyEvaluation
StrategyFormulation
1. Developing a vision and mission
2. Identifying an organization's external opportunities and threats
3. Determining internal strengths and weaknesses
4. Establishing long-term goals
5. Generating alternative strategies
6. Choosing particular strategies to pursue
StrategyFormulation
Deciding what new business to enter
Deciding what business to abandon
How to allocate resources
Whether to expand operations or diversify
Whether to enter international markets
Whether to merge or form a joint venture
How to avoid a hostile takeover
StrategyImplementation
Often called as the "actionstage"
Developing a strategy-supportive culture
Creating an effective organizational structure
Redirecting marketing efforts
Preparing budgets
Developing and utilizing information systems
Linking employee compensation to organizational performance
StrategyImplementation
1. What must we do to implement our part of the organization's strategy?
2. How best can we get the job done?
Strategic-management process
An attempt both to duplicate what goes on in the mind of a brilliant, intuitive person who knows the business and to couple it with analysis
Strategy Evaluation
Primary means for obtaining information on knowing when particular strategies are not working well
Competitive Advantage
Anything that a firm does especially well compared to rival firms
Something that a firm can do that rival firms cannot do
Something that a firm own that rival firms desire
Strategist
The individuals who are most responsible for the success or failure of an organization
They help the organization gather, analyze, and organize information
Vision Statement
What do we want to become?
Mission Statement
What is our business?
External Opportunities and Threats
Economic, social, cultural, demographic, environmental, political, legal, governmental, technological, and competitive trends and events that could signify benefit or harm an organization in the future
InternalStrengthsandWeaknesses
Organization's controllable activities that are performed especially well or poorly
Superiority or deficiency relative to competitors
Long-Term Objectives
Specific results that an organization seeks to achieve in pursuing its basic mission
Strategies
Means by which long-term objectives will be achieved
Annual Objectives
Short-term milestones that organizations must achieve to reach long term objectives
Policies
Means by which annual objectives will be achieved
It includes guidelines, rules, and procedure established to support efforts to achieve stated objectives
External audit
Focuses on identifying and evaluating trends and events beyond the control of a single firm
Industrial Organization
Approach to competitive advantage that advocates external (industry) factors are more important than internal factors in a firm achieving competitive advantage
ExternalFactorEvaluation (EFE) Matrix
Allows strategists to summarize and evaluate economic, social, cultural, demographic, environmental, political, governmental, legal, technological, and competitive information
CompetitiveProfileMatrix (CPM)
Identifies a firm's major competitors and its particular strengths and weaknesses in relation to a sample firm's strategic position
Internal audit
Focuses on identifying and evaluating a firm's strengths and weaknesses in the functional areas of business, including management, marketing, finance/accounting, production/operations, research and development, and management information systems
Distinctive competencies
A firm's strengths that cannot be easily matched or imitated by competitors
Resource-Based View (RBV)
Approach to competitive advantage contends that internal resources are more important for a firm than external factors in achieving and sustaining competitive advantage
Internal Factor Evaluation (IFE) Matrix
Summarizes and evaluates the major strengths and weaknesses in the functional areas of a business, and it also provides a basis for identifying and evaluating relationships among those areas
Criteria for a resource to be valuable
Rare
Hardtoimitate
Noteasilysubstitutable
RBV view
Organizational performance will primarily be determined by internal resources that can be grouped into three all-encompassing categories: physicalresources, humanresources, and organizationalresources
Empirical indicators
Enable a firm to implement strategies that improve its efficiency and effectiveness and lead to a sustainable competitive advantage
Strategic Management
Allows an organization to be more proactive than reactive in shaping its own future
Allows an organization to initiate and influence (rather than just respond to) activities
Allows an organization to exert control over its own destiny