Advantages of a Telephone Survey

• Customers feel valued


  They make customers feel valued because they are being asked for their opinions.
• Generate instant data


  They generate instant data which can be used for percise customer service strategies.
• Easy method


  They are an easy method to reach a large geographic audience compared to face-to-face methods.
• Cheap


  This kind of survey is cheap compared with other methods.
• Easy question clarification


  Any confusing questions can be explained to the customer so that they can answer correctly.