The sum total of ways in which an individual reacts and interacts with others
Personality
The dynamic organization within the individual of those psychophysical systems that determine his unique adjustments to his environment
Personality traits
Most often described in terms of measurable traits that a person exhibits, such as shy, aggressive, submissive, lazy, ambitious, loyal and timid
Factors that determine personality
Heredity
Situation
Environment
Heredity approach
Genetics more influential than parents
Traits like shyness, fear, and distress are most likely caused by inherited genetic characteristics
Genetics accounts for about 50 percent of the variation in personality differences and over 30 percent of occupational and leisure interest variation
Individual job satisfaction is remarkably stable over time, indicating satisfaction is determined by something inherent in the person
Personality characteristics are not completely dictated by heredity
Environment approach
The culture in which we are raised
Early conditioning
Norms among our family
Friends and social groups
Heredity sets the parameters or outer limits, but an individual's full potential will be determined by how well he or she adjusts to the demands and requirements of the environment
Situation approach
Influences the effects of heredity and environment on personality
The different demands of different situations call forth different aspects of one's personality
There is no classification scheme that tells the impact of various types of situations
Situations seem to differ substantially in the constraints they impose on behavior
Myers-Briggs Type Indicator (MBTI)
A personality test that taps four characteristics and classifies people into 1 of 16 personality types
Myers-Briggs personality types
Extroverted vs. Introverted (E or I)
Sensing vs. Intuitive (S or N)
Thinking vs. Feeling (T or F)
Judging vs. Perceiving (J or P)
A Myers-Briggs Score can be valuable for self-awareness and career guidance, but should not be used as a selection tool because it has not been related to job performance
The Big Five model of personality dimensions is widely accepted today because this model presents a blueprint for understanding the main dimensions of personality, and experts have found that these traits are universal and provide an accurate portrait of human personality
The Big Five personality dimensions
Extroversion
Agreeableness
Conscientiousness
Openness to Experience
Emotional Stability
Extroversion
Sociable, gregarious, and assertive
Agreeableness
Good-natured, cooperative, and trusting
Conscientiousness
Reliable, responsible, dependable, persistent, and organized
Openness to Experience
Imaginativeness, artistic, sensitivity, and intellectualism
Emotional Stability
Calm, self-confident, secure (positive) versus nervous, depressed, and insecure (negative)
Individuals who are dependable, reliable, careful, thorough, able to plan, organized, hardworking, persistent, and achievement-oriented tend to have higher job performance in most if not all occupations
Emotional stability is most strongly related to life satisfaction, job satisfaction, and low stress levels
Individuals who score high on openness to experience are more creative in science and art than those who score low, and are more likely to be effective leaders and more comfortable with ambiguity and change
Extraversion is a relatively strong predictor of leadership emergence in groups; extraverts are more socially dominant, "take charge" sorts of people, and they are generally more assertive than introverts
Major personality attributes influencing organizational behavior
Core Self-Evaluation (Self-Esteem, Locus of Control)
Machiavellianism
Narcissism
Self-Monitoring
Risk Taking
Type A vs. Type B Personality
Proactive Personality
Core Self-Evaluation
People who have positive core self-evaluations like themselves and see themselves as effective, capable, and in control of their environment. Those with negative core self-evaluations tend to dislike themselves, question their capabilities, and view themselves as powerless over their environment.
Components of Core Self-Evaluation
Self-Esteem
Locus of Control
Self-Esteem
Individuals' degree of liking or disliking themselves, degree of thinking they are worthy or unworthy as a person
Locus of Control
The degree to which people believe they are masters of their own fate
Internals (Internal locus of control) - Individuals who believe that they control what happens to them
Externals (External locus of control) - Individuals who believe that what happens to them is controlled by outside forces such as luck or chance
Self Esteem
The degree to which a person likes or dislikes himself
It is directly related to expectations for success
Two types: High Self Esteem and Low Self Esteem
Low self-esteem individuals are more susceptible to external influence than are high self-esteem individuals, and are dependent on the receipt of approval and acceptance from others
Core Self-Evaluation
Two main components: Self-Esteem and Locus of Control
Locus of Control
The degree to which people believe they are masters of their own fate
Locus of Control Types
Internals (Internal locus of control) - Individuals who believe that they control what happens to them
Externals (External locus of control) - Individuals who believe that what happens to them is controlled by outside forces such as luck or chance
Self Esteem
The degree to which a person likes or dislikes himself
Self Esteem Types
High Self Esteem
Low Self Esteem
Low Self Esteem
More susceptible to external influence than high SEs
Dependent on the receipt of positive evaluations from others
Seek approval from others and try to conform to the beliefs and behaviors of those they respect
Try to please others and therefore they would not take unpopular stands
In managerial positions, will tend to be concerned with pleasing others
High Self Esteem
Believe that they possess the ability they need to succeed at work
Will take more risks in job selection
More likely to choose unconventional jobs than people with low self esteem
Not susceptible to external influences
More satisfied with their job
Self-Monitoring
A personality trait that measures an individual's ability to adjust his or her behavior to external, situational factors
High Self-Monitoring
Capable of presenting striking contradictions between their public persona & private self
Tend to pay closer attention to the behavior of others & more capable of conforming than low self-monitoring
Capable of putting different "faces" for different audiences
High self-monitoring managers tend to be more mobile in their careers and receive more promotions
Low Self-Monitoring
Cannot disguise themselves, tend to display their true dispositions and attitudes in every situation resulting in a high behavioral consistency between who they are and what they do