definitons

• human recource management


  refers to the formal management of the relationship between employees and the employer
• motivation


  is the willingness of an individual to expend energy and effort in completing a task
• maslows hierarchy of needs


  is a motivational theory that suggests people have 5 fundamanetal needs & their sequential attainment of each need acts as a source of motivation. once a need is satisfies- it no longer has the effect of motivating employee behaviour
• physiological need


  the essentials/basics of life including food, water & shelter
• safety needs


  physical & emotional wellbeing
• social needs


  belonging and forming connections
• esteem needs


  feeling recogntion and being rewarded
• self-actualisation


  fulfilling ones full potential
• four drive theory


  is a motivational theory that suggests that people strive to balance 4 fundamental desires
• drive to bond


  the need to form relationships with others & gain a sense of belonging
• drive to acquire


  the desire to own material goods & to obtain greater status, power & influence
• drive to learn


  seeking new skills & a greater understanding of the world and how it works
• drive to defend


  desire to remove threats to safety & security & defending what one considers to be theirs, such as their job & integrity. this drive is unique as it is a latent drive which only becomes active in the face of a threat
• goal setting theory


  is a motivational theory that states that employees are motivated by clearly defined goals that fulfil 5 key principles. the 5 key principles are clarity, challenge, commitment, task complexity and feedback.
• performance related pay


  a financial reward that employees recive for achieveing or exceeding a set target or objective
• career advancement


  the assignment of more responsiblites to employees or the promotion of employees to postions that bring rewards, such as increased salary, fringe benefits & increased responsibilities
• investment in training

  allocating recources to imporve employee skills & knowledge
• support


  assistance or service provided by the business to help employees cope with difficulties that may impede their work perfromance
• sanction

  penalising employees for poor performance or breaching business policies
• intrinsic motivtation 


  engaging in behaviour because it is personally rewarding; essentially, performing an activity for its own sake rather than the desire for some external reward
• extrinsic motivation


  occurs when a person is motivated to perform a behaviour or engage in an activity to earn a reward or avoid punishment
• training


  involves the learning of new skills & knowledge
• on-the-job training


  involves employees improving their knowledge & skills while at the workplace
• off the job training


  involves employees improving their knowledge & skills in a location external to the business
• performance management


  involves a focus in improving both business and individual performance through relating business performance objectives to individual employee performance objectives
• management by objectives


  involves both managers and employees collaboratively setting individual employee goals that contribute to the achievement of broader business objectives
• performance appraisal


  involves a manager assessing the performance of an employee against a range of criteria, providing feedback & establishing plans for future improvements
• self evaluation


  involves an employee assessing their individual performance against a set of criteria
• employee observation


  involves a vareiyt of people from different levels of authority assessing an employees performance against a set of criteria (aka 360 degree feedback)
• termination


  is the ending of the employment of an employee
• retirement


  involves an employee voluntarily leaving the workforce permanently as they no longer wish to work
• resignation


  involves an employee voluntarily terminating their own employment, usually to take another job position elsewhere
• redundancy


  involves an employee no longer working for a business because there is insufficient work or their job no longer exists
• dismissal


  involves the involuntary termination of an employee who fails to meet required work standards or displays unacceptable or unlawful behaviour
• entitlement considerations


  the rights to benefits that employees have when leaving the workplace, either on a voluntary or an involuntary basis
• transition considerations


  issues relating to the process of changing from one job to another or from one set of circumstances to another
• awards


  is a legally binding document determined by the FWC which sets out the minimum pay & working conditions for employees within a particular industry or occupation
• agreements


  is a legally binding document which sets out the minimum pay & working conditions for a group of employees at a workplace negotiated between employees & their representatives & the employer
• employees


  are individuals who are hired by a business to complete work tasks and support the achievement of its objectives.  
• human resource manager


  individuals who coordinate the relationship between employees and management within a business.