Process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns
HRD
Refers to an assortment of training programs that help people adjust to their new roles and learn more about the organization and its culture, specifically deals with training and development of the employees in the organization
HRM
Focused on the present needs of the organization and its members
HRD
Focused on the future needs of the organization and its members
Both HRM and HRD are beneficial for the organization and the employees for the productivity
Some activities overlap between HRM and HRD
Appraisal/training
HRD
Mainly concerned with the training and overall development of employees, this also includes performance appraisal of each employee
Organizational Development
Planned, organization-wide effort to increase organizational effectiveness through behavioral science knowledge and technology
HRD
Deals, not only with the training, but also the development of their employees overall
Employee Training
Provides learners with knowledge and skills needed for their present job
Activities involved in HR Development
Training and Development (T&D)
Training
Development
Training and Development (T&D)
Heart of a continuous effort designed to improve employee competency and organizational performance
Includes in T&D
Training
Career development
Organizational development
Organizational learning
Training
Provides learners with knowledge and skills needed for their present job
Development
Involves learning that goes beyond today's job and has a more long-term focus, prepares employees to keep pace with the organization as it changes and grows
Possible strategic benefits of T&D
Employee satisfaction
Improved morale
Higher retention
Lower turnover
Improved hiring
Determining Specific Training and Development needs
1. Organizational Analysis
2. Task Analysis
3. Person Analysis
Organizational Analysis
Determine those organization factors that either facilitate or inhibit training effectiveness
Task Analysis
Use of the job analysis to identify the tasks performed by each employee, the condition under which these tasks are performed, and the competencies needed to perform the tasks under identified conditions
Person Analysis
Determining which employees needs training and which areas
Establish Specific T&D Objectives
1. Setting learning objectives
2. Creating a motivational learning environment
3. Making the learning meaningful
4. Making skill transfer obvious and easy
5. Reinforcement
6. Ensure the transfer of learning
Training Methods
Classroom Method
E-Learning
Case Study
Behavior Modeling and Tweeting
Simulation
Role Playing
Training Games
In-Basket Training
On-The-Job Training
Apprenticeship
Team Training
Coaching
Mentoring
Classroom Method
Instructor physically stands in front of students, may convey a great deal of information in a relatively short time
Learning
Online instruction using technology-based methods such as DVDs, company intranets, and the internet
Case Study
Trainees study the information provided in the case and make decisions based on it, provide trainees with the opportunity to sharpen critical thinking skills
Behavior Modeling and Tweeting
Permits a person to learn by copying or replicating the behavior of others, ideal behavior rather than the behavior they might normally performed
Simulation
Allow the trainee to practice newly learned skills and work with equipment under actual working conditions
Role Playing
Participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations, learning by doing the task, perform necessary interpersonal skills by acting out simulated roles
Training Games
Games are cost effect means to encourage learner involvement and stimulate interest in the topic, thereby enhancing employees' knowledge and performance
In-Basket Training
Asked to establish priorities for and then handle a number of business papers, e-mails, tests, memoranda, reports, and telephone messages, that would typically cross a manager's desk
On-The-Job Training
Informal T&D that permits an employee to learn job tasks by actually performing them, to transfer knowledge from highly skills experienced worker to a new employee, while maintaining the productivity of both workers
Apprenticeship
Combines classroom method with OJT
Team Training
Focuses on imparting knowledge and skills on individuals who are expected to work collectively toward meeting common objective
Types of Team Training
Team Coordination Training
Cross-Training
Coaching
Takes in two forms: experienced employees and professional coaches
Mentoring
A veteran in the organization takes special interest in a new employee and helps him not only to adjust to the job but also in the organization
Delivery Systems
Corporate University
College and Universities
Online Higher Education
Vestibule System
Video Media
Simulators
Social Networking
Corporate University
Provided under the umbrella of the organization
College and Universities
Primary delivery system for training professional, technical, and management employees
Online Higher Education
Formal educational opportunities including degree and training programs that are delivered, either entirely or partially, saves employees time because it reduces their need to commute to school