Marketing is defined as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
2. COMMUNICATING: broadly, describing those offerings, as well a learning from customers.
3. DELIVERING: getting those offerings to the consumer in a way that optimizes value.
4. EXCHANGING: trading value for those offerings.
CREATING: process of collaborating with suppliers and customers to create offerings that have value.
Marketing Mix - The 4 P's of Marketing, the four key considerations that must be thoughtfully considered and wisely implemented in order to successfully market a product or service.
4 Components of Marketing:
Delivering
Exchanging
Creating
communicating
BASIC MARKETING TERMS: (OWEN)
OBJECTIVE
WANTS
EXCHANGE
NEEDS
Exchange - refers to the trade of things or services of value between buyer and seller.
Needs - refer to a thing or service that is required by a human being.
Wants - refer to products that are not necessities but are simply desired by the consumer.
Objective - is the desired result of an activity. An example of an objective is profit which is desired by the business person.
TRADITIONAL MARKETING:
Print Marketing
Broadcast Marketing
Direct Mail Marketing
Telemarketing
Print marketing - is the oldest form of traditional marketing. Loosely defined as advertising in paper form. Includes advertisement in newspaper, newsletters, magazines, brochures, and other printed material for distribution.
Broadcast marketing - includes radio and television commercials, as well as specialized forms like on-screen movie theater advertising.
Direct mail marketing - uses printed material like postcards, brochures, letters, catalogs, and fliers sent through postal mail to attract consumers.
Telephone marketing - Includes requested calling and cold calling of consumers over the phone.
PRODUCTS - starting a marketing campaign requires understanding the product, its appeal, and unique features that set it apart.
PLACE - where the product should be available.
PROMOTION - The goal of promotion is to communicate the product’s necessity to consumers involving advertising, public relations, and media strategy.
PRICE - the amount that the consumers will be willing to pay for product or service.