ABM 006 | Principles of Marketing

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  • Marketing is defined as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
  • 2. COMMUNICATING: broadly, describing those offerings, as well a learning from customers.
  • 3. DELIVERING: getting those offerings to the consumer in a way that optimizes value.
  • 4. EXCHANGING: trading value for those offerings.
    1. CREATING: process of collaborating with suppliers and customers to create offerings that have value.
  • Marketing Mix - The 4 P's of Marketing, the four key considerations that must be thoughtfully considered and wisely implemented in order to successfully market a product or service.
  • 4 Components of Marketing:
    • Delivering
    • Exchanging
    • Creating
    • communicating
  • BASIC MARKETING TERMS: (OWEN)
    • OBJECTIVE
    • WANTS
    • EXCHANGE
    • NEEDS
  • Exchange - refers to the trade of things or services of value between buyer and seller.
  • Needs - refer to a thing or service that is required by a human being.
  • Wants - refer to products that are not necessities but are simply desired by the consumer.
  • Objective - is the desired result of an activity. An example of an objective is profit which is desired by the business person.
  • TRADITIONAL MARKETING:
    • Print Marketing
    • Broadcast Marketing
    • Direct Mail Marketing
    • Telemarketing
  • Print marketing - is the oldest form of traditional marketing. Loosely defined as advertising in paper form. Includes advertisement in newspaper, newsletters, magazines, brochures, and other printed material for distribution.
  • Broadcast marketing - includes radio and television commercials, as well as specialized forms like on-screen movie theater advertising.
  • Direct mail marketing - uses printed material like postcards, brochures, letters, catalogs, and fliers sent through postal mail to attract consumers.
  • Telephone marketing - Includes requested calling and cold calling of consumers over the phone.
  • PRODUCTS - starting a marketing campaign requires understanding the product, its appeal, and unique features that set it apart.
  • PLACE - where the product should be available.
  • PROMOTION - The goal of promotion is to communicate the product’s necessity to consumers involving advertising, public relations, and media strategy.
  • PRICE - the amount that the consumers will be willing to pay for product or service.