Chapter 13 - Human Resource Management

• human resource management is a system of recruiting employees to the business
• functions of an HR manager - human resource planning, recruitment and selection, training and development, rewards, performance appraisal and employer-employee relationships
• recruitment involves attracting suitable candidates with the relevant skills, qualifications and experience to apply for job vacancies in the firm
• selection - the process of deciding which applicant is the most suitable for the advertised job vacancy
• equal opportunities employer - this employer respects the employment equality acts 1998-2015 when recruiting, selecting, promoting and training employees - does not discriminate against employees based on grounds such as gender, age and race
• interview - a formal meeting between the applicant and representative(s) of the company
• probationary period - a trail period during which the employer and the new employee can decide whether they are a suitable fir for each other
• development is a long-term approach used for existing employees - it encourages them to take on new challenges and focus on career development
• grievance procedure - a formal method of resolving workplace problems and complaints
• manual handling - the physical lifting of items in the workplace - staff should be trained on how to handle bulky or heavy items to reduce risk of injury