employer-employee relationships

• the HR manager works hard to ensure that there is a positive employer-employee relationship in the firm
• honest communication - regular face-to-face meetings enable the business to communicate with staff openly and honestly - management can inform staff of the issues facing the business and receive employee feedback
• training - can improve employees' skills and knowledge so that they can perform their duties to a high standard - reduces conflict with management over quality standards
• social activities - HR managers organise social activities to meet Maslow's social needs - helps management and staff build informal relationships
• health and safety - HR manager ensures that the work environment is healthy and safe for all staff - health and safety training should be given to new and existing staff
• grievance procedure - HR manager responsible for formulating a grievance procedure to deal with staff complaints
• benefits of good employer-employee relationships - employee motivation, lowers absenteeism and employee recruitment and retention