training and development

• training is a process that ensures that employees have the skills, knowledge and attitudes needed to carry out their jobs
• induction training helps new employees to become familiar with the business, employees, culture and procedures. - ensures that employees have the work skills to make them fully productive as quickly as possible
• training can include - a general introduction to the business, info on the layout of the building, health and safety rules and business goals
• work shadowing - observing a more experienced staff member
• demonstrations - showing a new employee how to carry out their role
• job rotation - the new employee moves around the firm doing different jobs
• advantages of on-the-job training - cheaper, faster integration, increased productivity
• disadvantages of on-the-job training - quality of training, staff resentment and bad habits
• off-the-job training - workshops, lectures, demonstrations and courses
• advantages of off-the-job training - high quality, exchanging ideas and lower workplace absenteeism
• disadvantages of off-the-job training - expensive, lack of relevancy and reduced productivity
• development can include employees taking educational courses or developing career plans- increased employees' self-asteem and prepares them for promotion
• advantages of training and development - increased productivity, industrial relations and future managers