Maintenance Roles and Responsibilities

• Corrective maintenance - taking the corrective and educative steps required to correct problems with the utilization of a clinical information system of technology
• Customized maintenance - modifying features already in production systems that require updating or modification for user needs
• Enhancement maintenance - improving the performance of applications and people associated with the use of tools
• Preventive maintenance - taking steps in advance to reduce the risk of a problem, including testing before a new release or system upgrade.