NSI is when individuals go along with the majority through the fear of rejection- desire to be liked. This leads to compliance. Temporary change in behaviour- public views but not private. Conformity for emotional reasons. Likely to occur with known people- we are concerned with social approval of our friends. It is more likely in stressful situations where we need social support.
Informational Social Influence
ISI is when an individual goes along with the majority through acceptance of new information- a desire to be right. This leads to internalisation (permanent change in behaviour- public and private views). Conforming for cognitive reasons. This is more likely to happen in ambiguous situations (unclear) if a group is assumed to have superior knowledge.
Asch (1951) Supporting NSI
In an unambiguous situation, people wanted to fit in. When he interviewed participants afterwards, they said they felt self-conscious giving the correct answer. Furthermore, when he made the lines closer, conformity increased supporting ISI, so evidence for both
Individual Differences Will Affect Conformity
McGhee + Tevon found students who were affiliators (need to be liked) were far more likely to conform . Furthermore, research (Cooper, 1979) suggests women conform more than men (possibly to prevent social disagreement). It is difficult to explain all behaviour using NSI/ISI.
Lucas Supported the role of ISI
Lucas found that students showed greater conformity to incorrect answers to mathematical problems if they were harder- in particular if they thought their own ability was poor- suggesting we look to others for the answer. However, it is hard to distinguish whether ISI or NSI is taking place. Perhaps both could be happening at the same time.