Business studies

    Subdecks (5)

    Cards (157)

    • Contingency planning is preparing an organisationals resources for times of major crisis.
    • Crisis management is how the business handles itself and deals with sudden emergency events.
    • Continuity planning is preparing the business' resources to continue operations after a major crisis.
    • Benefits of contingency planning:
      • Reassures employees, customers, and local authorities that their safety takes priority.
      • Minimises negative impact on customers and supplies.
      • Public relations are less likely to suffer.
    • Limitations of contingency planning:
      • Costly and time-consuming.
      • Needs to be constantly updated as the number and range of potential disasters can increase over time.
      • Avoiding disasters is still better for planning if they occur.
    • Stages of contingency planning:
      • Identify potential disasters
      • Assess the likelihood of them occurring
      • Minimise the impact of the potential disaster
      • Plan and prepare for continued operations
    • HRM strategy is the long-term plan for the management of a businesses human resources.
    • Hard HRM is an approach to HRM management that sees employees as mere resources of the business and less as people.
    • Soft HRM is an approach to management that sees employees as assets to the business and aims to motivate them to achieve the best possible performance through training and development.