Verbal & Non-Verbal Communication

    Cards (22)

    • Silences are a type of nonverbal communication
    • Encoding refers to how we create or construct our message.
    • The communication process involves encoding (creating messages), transmitting (delivering messages), decoding (receiving messages), and feedback (responding to messages).
    • Communication is the process by which individuals share information, ideas, thoughts, feelings, attitudes, opinions, knowledge, and experiences with one another.
    • Feedback occurs when the receiver sends back information about their understanding of the message.
    • Decoding involves the receiver's interpretation of the sender's message.
    • Noise is anything that interferes with effective communication.
    • Communication is the exchange of information between two or more individuals through verbal and nonverbal means.
    • Effective communication requires understanding the audience's needs and expectations.
    • Communication is an essential part of human life and plays a significant role in various aspects of society.
    • Nonverbal cues include facial expressions, body language, gestures, touch, eye contact, tone of voice, and paralanguage.
    • Effective communication helps build relationships, resolve conflicts, promote understanding, facilitate collaboration, enhance productivity, and foster personal growth.
    • Barriers are obstacles that prevent clear communication between two people.
    • Miscommunications occur when there is a breakdown in the transmission of meaning between sender and receiver due to different perceptions, values, beliefs, and expectations.
    • Miscommunications occur when there is a breakdown in the transmission of meaning between sender and receiver due to different perceptions, values, beliefs, and expectations.
    • Miscommunications occur when there is a breakdown in the transmission of meaning between sender and receiver due to different perceptions, values, beliefs, and expectations.
    • Messages can be verbal (spoken) or nonverbal (silent).
    • Nonverbal communication includes body language, facial expressions, gestures, touch, eye contact, tone of voice, and silence.
    • Encoding refers to how we create our own messages using words, gestures, facial expressions, tone of voice, etc.
    • Verbal communication includes spoken words, written words, and symbols such as signs and logos.
    • Transmitting is the act of delivering our encoded messages to others.
    • The purpose of communication can be to inform, persuade, entertain, or motivate others.
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