refers to how consistent the findings from an investigation or measuring device are. a measuring device is said to be reliable if it produces consistent results every time it is used
what are the two ways of assessing reliability
test - retest
inter - observer reliability
what is eternal reliability
when a questionnaire or psychological test produces the same results every time it is used
what is internal reliability
when items in a questionnaire or psychological test are consistent within themselves
test - retest
assesses external reliability, by checking whether whatever is being studied has remained consistent over time
inter - observer reliability
assesses the consistency of observations, this is the degree to which different observers give consistent recordings of the same observation.
this also applies for both inter - rater reliability and inter - interviewer reliability
how to improve reliability for questionnaires
measure reliability via the test - retest method. when comparing the two data sets they should produce a correlation which exceeds + 0.80.
if the test produces a low correlation, then some aspects of the questionnaire would have to be rewritten or removed
how to improve experiments
lab studies are described as being reliable due to the high level of control and standardised procedures. this means that there is more chances for replication
how to improve observations
reliability of observations can be improved by making sure that behavioural categories have been operationalised, and that they are measurable and clear. behavioural categories should overlap, and all possible behaviours should be listed. then use inter - observer reliability