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Cards (135)
Organization
Group consisting of people with
formally
assigned roles who work together to achieve the
organization's
goals
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Manager
Responsible for accomplishing the organization’s
goals
by managing the efforts of the organization’s
people
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Managing functions (POSLC)
1.
Planning
2.
Organizing
3.
Staffing
4.
Leading
5.
Controlling
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Planning
1. Establish
goals
and
standards
2. Develop
rules
and
procedures
3. Develop
plans
and
forecasts
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Organizing
1. Giving
subordinate
specific tasks
2. Establish
departments
3. Delegate
authority
4. Establish
channels
of
authority
and communication
5. Coordinating the work of
subordinates
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Staffing
1. Determine the
type
of people to hire
2.
Recruitment
and
selection
3. Setting
performance standards
4.
Compensation
5.
Performance evaluation
6. Employee
counseling
7.
Training
and
development
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Leading
1. Getting others to get the
job done
2.
Maintaining
morale
3.
Motivating
subordinates
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Controlling
1. Setting standards
2. Check
actual
performance
3.
Corrective
actions
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Human Resource Management
Process of
acquiring
,
training
, appraising, and compensating employees
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Line Authority
Gives
managers
the right to issue orders
Line managers direct the work of
subordinates
Responsible
for accomplishing the organization’s tasks
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Staff Authority
Gives a
manager
the right to
advise
others
Staff managers
assist
and
advise
line managers
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HR managers are usually
staff
managers
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Trends in Human Resource Management
Workforce Demographics
and
Diversity
Trends
Trends in
How People Work
Improving
Performance At
Work
Globalization
Trends
Economic
Trends
Technology
Trends
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Strategic HRM
Formulating and executing human resource policies and practices that produce the employee
competencies
and behaviors needed to achieve
strategic
aims
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Strategic HRM Steps
1. Set the firm’s
strategic aims
2.
Pinpoint
the employee
behaviors
and skills needed
3. Decide on HR
policies
and
practices
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Evidence based HRM
Using the best available evidence in making
decisions
about
HRM
practices
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Employee Engagement
The extent to which employees are
psychologically
involved, connected to, and committed to getting their
jobs
done
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New HR Manager Competencies
Leadership
&
Navigation
Ethical Practice
Business Acumen
Relationship Management
Consultation
Critical Evaluation
Global
&
Cultural Effectiveness
Communication
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Areas HR Managers Need to Cover
Talent
Acquisition &
Retention
Employee
Engagement
Learning
& Development
Total
Rewards
Structure
of the HR Function
Organizational Effectiveness &
Development
Workforce Management
Employee
Relations
Technology
&
Data
HR in the
Global
Context
Diversity
& Inclusion
Risk
Management
Corporate
Social Responsibility
Employment Law &
Regulations
Business
& HR
Strategy
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Employee Orientation (
Onboarding
)
Procedure for providing
new
employees with basic
background
information about the firm
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Orientation Process
1. Explain working
hours
and
benefits
2. Explain department’s
organization
3. Introduce to
colleagues
4. Familiarize with the
workplace
5. Provide info on employee
benefits
, policies,
safety
measures, and regulations
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Training
Process
Teaching
new
or
current
employees the basic skills they need to perform their jobs
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Negligent
Training
Situation where an
employer
fails to train adequately, and the employee subsequently
harms
a third party
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ADDIE Five Step Training Process
1.
Analyze
the training need
2.
Design
the training program
3.
Develop
the course
4.
Implement
the training
5.
Evaluate
the course’s effectiveness
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Analyze the Training Need
1. Conduct
TNA
2. Identify
long-term
or
current
training needs
3. Task analysis for
new
employees
4. Performance analysis for
current
employees
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Design the Training Program
1. Setting
learning
objectives
2. Creating a
motivational
learning environment
3. Make skills transfer
obvious
and
easy
4.
Reinforce
the learning
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Implement the Training
Providing the
training
using one or more
instructional
methods
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Evaluate the Course’s Effectiveness
Check if there’s
transfer
of
learning
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Types of On-the-Job Training (OJT)
Coaching
/
understudy
Job rotation
Special assignments
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Apprenticeship Training
Structured process by which people become skilled workers through a combination of
classroom
instruction and
on-the-job
training
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Step by step self learning
1. Presenting
questions
, facts, or problems to the learner
2. Allowing the person to respond
3. Providing
feedback
on the accuracy of answers
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Step by step self learning
Reduces
training time
Learning
at own pace
Getting
immediate feedback
Reduces
risk of error
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Behavior Modeling
Modeling
Role
playing
Social
reinforcement
Transfer of
training
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Audiovisual
Training is still used despite being replaced by
web
based methods
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Vestibule training
Trainees learn on the actual or simulated equipment but are
trained
off the job
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Vestibule
training is used when it's too
costly
or dangerous to train employees on the job
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Electronic Performance Support System (EPPS)
Computerized tools and displays that
automate training
, documentation, and
phone support
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Performance support systems
Modern job aids available at the job site to
guide
the worker
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Computer based training (
CBT
)
Training methods that use
interactive computer based systems
to increase
knowledge
or skills
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Simulated
Learning
and
Gaming
Training techniques that involve
simulations
and
games
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See all 135 cards
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