360-degree feedback is a performance appraisal system in which feedback is obtained from multiple sources such as supervisors, subordinates, and peers.
Work teams are groups of employees who manage themselves, assign jobs, plan and schedule work, make work-related decisions, and solve work-related problems.
Acceptance stage is the fourth and final stage of emotional reaction to downsizing, in which employees accept that layoffs will occur and are ready to take steps to secure their future.
Adverse impact is an employment practice that results in members of a protected class being negatively affected at a higher rate than members of the majority class, usually determined by the four-fifths rule.
Affirmative action is the process of ensuring proportional representation of employees based on variables such as race and sex, with strategies including intentional recruitment of minority applicants, identification and removal of employment practices working against minority applicants and employees, and preferential hiring and promotion of minorities.
Cost per qualified applicant is the amount of money spent on a recruitment campaign divided by the number of qualified people that subsequently apply for jobs as a result of the recruitment campaign.
Averaging versus adding model: A model proposed by Anderson that postulates that our impressions are based more on the average value of each impression than on the sum of the values for each impression
Blind box ads: Recruitment ads that instruct applicants to send their résumé to a box at the newspaper; neither the name nor the address of the company is provided
Equity theory is a theory of job satisfaction stating that employees will be satisfied if their ratio of effort to reward is similar to that of other employees.
Binding arbitration: A method of resolving conflicts in which a neutral third party is asked to choose which side is correct and in which neither party is allowed to appeal the decision