Sum of the values that consumers exchange for the benefits of having or using the product or service
Pricing
Act of determining the price of a product or service
Internal factors affecting pricing
Objectives of pricing-Survival
Current profit maximization
Market share leadership
Product quality leadership
Marketing mix strategy
Costs
Organizational considerations
External factors affecting pricing
Pricing in different types of markets
Consumer perceptions of price and value
Competitors Price and offers
Other external factors like economic position in the country, resellers reactions and government
Product cost
Costs involved in manufacturing goods or offering services, including raw material, direct labor, and factory overhead
Operating expenses
Costs of running a business, including rent, utility cost, office supplies, and marketing expenditures
Competitors offer same product at lower price
Consumers would patronize competitor's product, often leading to a price war
Economic conditions
Can have strong impact on consumer purchases, affecting pricing decisions
Government laws and regulations
May impose price changes, e.g. Sin Tax Reform Law increasing prices of alcohol and tobacco products
Pricing strategies
The Psychology of Pricing
Competitor based pricing
Penetration pricing
Price skimming
Break-Even Pricing
Cost plus pricing
Value-based pricing
Dynamic pricing
Target costing
Choosing the right pricing strategy strengthens the chance of achieving turnover and profit in line with company objectives
7Ps of Marketing Mix
Product
Promotion
Place
Price
People
Process
Physical evidence
Product
Tangible goods or intangible services that a company offers to meet the needs and wants of its target market
Promotion
Activities that businesses use to inform, persuade, and remind customers about their products or services, including advertising, public relations, sales promotions, and personal selling
Place
Making the product or service available to the target audience through appropriate distribution channels, including decisions related to location, logistics, and methods of product distribution
Price
Amount of money customers are willing to pay for a product or service, involving setting a price that covers costs, reflects perceived value, and remains competitive in the market
Extended Marketing Mix
People
Process
Physicalevidence
People
Employees, staff, or personnel involved in delivering the service and interacting with customers
Process
Systems, procedures, and activities that facilitate the delivery of a service and contribute to the overall customer experience
Physical evidence
Tangible elements that represent and support the service, providing visible cues to customers about the service quality
Demonstrating customer value
Showcasing the benefits and advantages that a product or service provides to customers
Price-value equation
Value = Perceived benefits - Perceived costs
7 ways to demonstrate value to customer
Share customer testimonials
Leverage competitor comparisons
Collect and apply feedback
Provide outstanding customer service
Gather and share social proof
Create content just for your customers
Build a customer community
Psychology in pricing
A strategy that uses pricing to influence a customer's spending or shopping habits to make more or higher-value sales
Numberninepricing
Pricing products with prices ending in the number nine due to the left digit bias, where consumers' perceptions and evaluations are disproportionately influenced by the leftmost digit of the product price
Providing pricing options
Offering customers a range of choices when it comes to the pricing of products or services
Inviting price comparisons
Presenting a company's price or service in a way that causes comparison with other products or services that have the same purpose or use
Slashing the MSRP
Presenting a product's price as a significant discount from the manufacturer's suggested retail price (MSRP)
Importance of psychological pricing
Get an attention boost
Simplify the customer's decision-making process
Create a sense of urgency for the purchase
Increase returns on one-time sales
Psychological pricing is crucial in marketing because it leverages human psychology to influence purchasing decisions
Break-even pricing
The practice of setting a price point at which a business will earn zero profits on a sale
Fixed costs
Expenses that do not change with the level of production or sales within a certain range, remaining constant regardless of the volume of goods or services produced
Break-even price
The price at which the cost to manufacture a product is equal to its sale price
Break-even quantity
The number of incremental units that the firm needs to sell to cover the total cost of the business
Break-even analysis
Important to business owners and managers in determining how many units (or revenues) are needed to cover fixed and variable expenses of the business
Break-even pricing is the practice of setting a price point at which a business will earn zero profits on a sale, with the intention of using low prices as a tool to gain market share and drive competitors from the marketplace
Competitive pricing
A common strategy used by businesses to set prices for their products or services in a way that is competitive with the prices of their rivals, aiming to attract customers, increase market share, and maintain a competitive position in the market
Pricing strategies
Pricing matching
Discount pricing
Penetration pricing
Premium pricing
Dynamic pricing
Bundle pricing
Value-based pricing
Profit-oriented pricing
Competitor-oriented pricing
Customer-oriented pricing strategy
Pricing matching
Setting prices equal to the prices of direct competitors to attract price-conscious customers
Discount pricing
Offering discounts on products to attract price-sensitive customers and compete effectively with competitors