-Voluntary: Serivces provided by charities or organisations e.g. BritishHeartFoundation
-Statutory: Provided by law, gov or local authorities; required to keep everyone safe and healthy e.g. NHS
-Private: Profitable services, owned or run by a person/company e.g. Bupa
-Informal: Any person often loved one providing care, usually unqualified
PIES
-Physical Health
-Intellectual Health
-Emotional Health
-Social Health
Health care services
-Any service provided by a health care professional, that relate to diagnosis, prevention, treatment, assessment, or care of the health of human beings
-E.g. GPs, Respite day centres, Rehab units, Dentists, Hospice, Sexual Health clinics, Maternity services, Ambulances
Social care services
-Social care services provide support to people with learning disabilities/illnesses and mental illnesses
-E.g. CAMHS, Respite care, Residential care home, Support living services, Family coordinator, social worker, therapist, TA
13 Fundamental Standards of the CQC
-cqc.org.uk
-Person-centred-care
-Dignity and respect
-Consent
-Safety
-Safeguarding from abuse
-Food and drink
-Premises and equipment
-Complaints
-Good governance
-Staffing
-Fit and proper staff
-Duty of candour
-Display of ratings
Legislation
A law or set of laws that has been made official by government or parliament
Regulation
An official rule, principle or condition that controls procedures or behaviours
Intervention
Involvement in a situatuon in order to improve it or at least prevent it from getting worse
Person centred care
Care that is tailored to the specific needs, abilities and preferences of the particular individual
Legislative vs regulatory requirement
-Legislative- legal requirement to do something
-Regulatory- a rule or procedure you are required to follow
Purposes of HSC provisions
-Provide a standard of care to meet government legislative and regulatory requirments
-Provide types of intervention specific to the individuals needs and preferences
-Provide individualised care to meer long and short term needs and preferences
Long term needs
Chronic or progressive conditions that will not get better or will take a long recovery time
Short term needs
Often goal orientated where there is an expectation of getting better
Intervention for physical health
-Resources and aids eg stair lifts, walk in showers, closed boxes for medication etc
-Support for personal care eg cooking, washing, bathing, feeding, dressing, whatever they need for comfort
-Transport to all medical appointments and meetings
-All care for physical needs to be met
Intervention for intellectual needs
-Support to attend school/work/college. Creating a pleasant and safe environment
-Make recipient feel encouraged to stick to daily routines
-Adaptations to working patterns and exam times in order to feel more flexible
-Encouragement to learn new skills/ experiences
-Support positive thinking
-Autonomy
Intervention for emotional wellbeing
-Mental health support counselling services, advocacy, antidepressants, medications, respect and flexibility, relaxation techniques/medication
-Acceptance and validation- care staff getting to know the individual and respecting them
-Organisations eg CAMHs
Intervention for social wellbeing
-Support to attend social events (transport, company)
-Companionship and befriending scheme to combat loneliness
-Support groups
-Community hubs/events
-Can be beneficial for those suffering with depression, post partum, learning disabilities
-Benefit the elderly, ex prisoners, ex drug users etc
Services hospitals provide
-Accident and emergency treatment and aftercare
-Treatment of infection, diseases and conditions
-Operations for identified conditions
-Follow up in outpatient departments and clinics
-Health and wellbeing centres
Infection
Caused by a virus, ‘bacteria’, parasite or fungus
Disease
An abnormal condition which negatively impacts the function of an organism and that is not immediately caused by an injury
GP surgeries services: Consultation
-Doctor will take time to listen and understand your symptoms and undertake a physical examination if required
Voluntary provisions
-Provided by charities and/or organisations
-Easy access
-Free
-Limited services/ quality
Statutory provisions
-Must be provided by law; the government require them to be provided
-NHS, 1948
-Cheaper for everyone
-Limited spaces due to funds
-Long waiting times
Private provisions
-These services make a profit, they are owned by someone or a company
-Bupa
-Expensive, not accessible to everyone -Services will be high quality
Informal
-Includes any person such as family members, friends or neighbour who is giving regular, ongoing assistance to another person without payment, usually unqualified
Purpose of health care
-Provide a service by a healthcare professional that relates to the diagnosis, prevention or treatment of any diseases or impairment
-Examples: GP, hospitals, dentists, respite day centres, ambulance services, sexual health clinics, health visitors, physiotherapists, rehab units, maternity services
Purpose of social care provisions
-To provide support to people with learning disabilities, physical disabilities/ illnesses and mental illnesses
Social care services
-CSMHS, respite care, residential care home, supported living services, counselor, community services, therapists, social worker, family coordinator
Functions of hospitals
-Accident and emergency treatment and aftercare
-Treatment of infection, diseases and conditions
-Operations for unidentified conditions
-Follow up in outpatient departments and clinics
-Health and wellbeing centres
Functions of GP Surgeries
-Consultations
-Minor surgery
-Practise nurse services
-Clinical advice and diagnostics
-Referral to other services
-Guidance on healthy living
Functions of clinics
-Mobile screening
-Family planning services
-Addiction services
-Sexual health services
Functions of pharmacies
-Non emergency medical advice
-Dispensing services (prescription)
-Offer/provide non prescription medication
Functions of dental services
-Regular and emergency dental treatment
-Oral health advice
-Referral to hospital
Functions of Ambulance services
-Emergency assessment and transfer to hospital
-Initial treatment to stabilise a condition
-Transport services from home to clinics
Functions of rehabilitation centres
-Support for the individual to develop and regain abilities needed for daily life
Functions of residential services
-Where an individual wouls reside/ live
-Provide long term care to individuals. in the form of 24 hour support and care
Functions of foster care (types)
-Long term
-Short term
-Kinship
-Emergency
-Respite
-Specialist therapeutic
Functions of Respite care
-Short term care provided to an individual in the form of:
-A hospice
-Day care
-A sitting service
-A respite holiday
-The purpose is to enable families to have a short break
Functions of community services
-Provide a local service to promote wellbeing
-Meet a range of individuals needs and support their independence
-Includes: Community centres, family centres and homecare services