Collection

    Cards (12)

    • Gridlines
      Visual aids on a document or spreadsheet to help align and organize content
    • Navigation Pane
      A panel that allows you to quickly navigate through different sections or pages of a document
    • Zoom 100%
      Setting the view of a document or image to its actual size
    • Page Width
      Adjusting the view to fit the width of a page
    • New Arrange Split
      Splitting a window into multiple panes to view different parts of a document simultaneously
    • Window All
      Displaying all open windows at the same time
    • Zoom
      Adjusting the magnification level to view content at a larger or smaller scale
    • SC Reset Window Posit
      Resetting the position and size of a window to its default settings
    • Window
      A framed area on a screen that displays an application or document
    • Organised, Attack, Intelligence Compliance Officer
      • Developed a skill of intelligence analysis when working under pressure
      • Enjoyed risk analysis, case work and problem solving
      • Enjoyed studying data and working with legislation
      • Learned and worked with multiple sources to gather information
    • Investigated a tax credit claim
      1. Hypothesized that the customer had been claiming tax credits fraudulently
      2. Collected intelligence suggesting the funds were being used for organised crime and the claimant was due to leave the country
      3. Developed an overarching intelligence collection plan to support a full compliance enquiry
      4. Meticulously reviewed all relevant aspects of the tax credit claim
      5. Collected intelligence from a range of sources including public records, social media, government databases, PAYE systems, self-assessment databases, and credit reference agencies
      6. Wrote to the claimant requesting specific documents
      7. Followed HMRC guidance and was aware of the claimant's rights under the DPA
      8. Carried out an interview with the claimant and documented the conversation
      9. Documented the evidence on a collection plan to identify intelligence gaps and inform next steps
      10. Verified all evidence and sought clarification from the claimant when necessary
      11. Maintained focus and dealt with the claimant calmly despite time constraints and pressure
    • Through the detailed examination, I identified specific instances where the required information was false, missing or incomplete
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