2.5

• What are the two types of organizational structures mentioned?

  Tall and flat structures
• What characterizes a tall organizational structure?

  Many layers and narrow span of control
• What is a drawback of a tall structure?

  Higher costs due to more managers
• What is a long chain of command in a tall structure?

  It complicates communication from top to bottom
• How does a flat organizational structure differ from a tall one?

  It has fewer layers and wider span of control
• What is a benefit of a flat structure?

  Easier communication due to short chain of command
• What are the key terms to understand in organizational structures?

  Layers of hierarchy, span of control, chain of command
• What is centralization in an organization?

  Decisions made at the center of the organization
• How does decentralization differ from centralization?

  Decisions are spread across the business
• Which company is an example of centralization?

  McDonald's
• What is a characteristic of a decentralized business?

  Branch managers make their own decisions
• What is the benefit of decentralization for a bookstore like Waterstones?

  Customization based on local audience needs
• What is the difference between full-time and part-time staff?

  Full-time staff work more hours than part-time
• What defines permanent workers in an organization?

  They have a contract without an end date
• What is a temporary worker?

  They have a contract with a specified end date
• What is flexible working?

  Work arrangements that allow for adaptability
• What are examples of flexible working arrangements?

  Working from home, hybrid work, flexible hours
• Why is clear communication important in organizational structures?

  To avoid misunderstandings and errors
• What is excessive communication?

  Too many messages leading to confusion
• What is jargon in business communication?

  Specific vocabulary that may confuse others
• What is the role of the CEO in an organization?

  Responsible for everything within the company
• What is the responsibility of a director in a company?

  Manage specific areas like marketing or HR
• What do senior managers typically do?

  Manage particular areas or departments
• What is the role of a supervisor in a business?

  Supervise specific areas or groups of staff
• What is an example of shop floor staff?

  Any member of staff in a store
• What is the importance of effective recruitment?

  To ensure the right roles and responsibilities
• What is the relationship between organizational structure and communication?

  Structure affects how communication flows
• How do tall and flat structures impact management?

  Tall structures require more managers, flat less
• What is the impact of a tall structure on communication?

  It complicates communication due to many layers
• What is the impact of decentralization on product offerings?

  Allows customization based on local markets
• What is the significance of understanding key terms in HR?

  It helps in grasping organizational concepts
• How does flexible working benefit employees?

  It accommodates personal commitments and preferences
• What is the role of communication in effective recruitment?

  Clear communication ensures proper role understanding
• What is the relationship between organizational size and structure?

  Larger businesses tend to be taller or wider
• What is the importance of avoiding jargon in communication?

  To ensure everyone understands the message
• What is the impact of excessive communication on staff?

  It can lead to missed important messages
• What is the significance of a clear chain of command?

  It facilitates effective communication and management
• How does a flat structure affect employee responsibilities?

  Employees manage more people directly
• What is the role of a shop floor staff member?

  To perform tasks directly related to sales
• What is the importance of understanding organizational structures in HR?

  It helps in effective management and communication