Cognitive interview - A method of interviewing eyewitnesses to help them retrieve more accurate memories
Uses four main techniques
Fisher and Geisleman (1992) argued that eyewitness testimony could be improved if the police used better techniques when interviewing witnesses
Recommended that such techniques should be based on psychologicalinsights into how memory works, and called these techniques collectively the cognitiveinterview
Fisher and Geiselman (1992) identified that the standard interview revolves around the interviewer rather than the witness
The standard techniques disrupt the natural process of searching through memory, thereby making memory retrieval inefficient
Components of the cognitive interview:
Report everything
Contextreinstatement
Recall from a changed perspective
Recall in reverse order
Components of the cognitive interview: REPORTEVERYTHING
Witnesses are encouraged to include every single detail of the event, even though it may seem irrelevant or the witness doesn't feel confident about it
Seemingly trivial details may be important and they may trigger other important memories
Components of the cognitive interview: CONTEXTREINSTATEMENT
The witness should return to the original crime scene 'in their mind' and imagine the environment (what the weather was like, what they could see) and their emotions (happy or bored)
This is related to context-dependent forgetting
Components of the cognitive interview: RECALL IN REVERSEORDER
Events should be recalled in a differentorder from the original sequence, eg final point back to beginning
Components of the cognitive interview: CHANGE PERSPECTIVE
Witnesses should recall the incident from other people's perspectives
Example: How it would have appeared to other witnesses or to the perpetrator
Components of the cognitive interview: RECALL FROM A CHANGED PERSPECTIVE
Why:
This is done to disrupt the effect of expectations and also the effect of schema on recall
The schema you have for a particular setting generate expectations of what would have happened, and it is the schema that is recalled rather than what actually happened
The enhanced cognitive interview (ECI) - Fisher et al (1987)
Fisher et al developed some additional elements of the CI to focus on the social dynamics of the interaction
For example, the interviewer needs to know when to establish eye contact and when to relinquish it
The enhanced cognitive interview (ECI) - Fisher et al (1987)
The enhanced CI also includes ideas such as reducing eyewitness anxiety, minimising distractions, getting the witness to speak slowly and asking open-endedquestions