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Motivation and Performance
Lecture 4
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Jasmijn van Dore
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Cards (16)
Incentive
: A
valuable
outcome
that can be attained by meeting a particular
performance criterion
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Reinforcer
: A
stimulus
presented right after a behavior, which
increases
/
decreases
the
probability
that the behavior will occur again in the future
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Types of reinforcers:
Positive
reinforcement
Negative
punishment
Effectiveness
punishment
Side-effects
of
punishers
:
"Anyone who uses shock becomes a shock" - Sidman (1989)
Negative
emotions (fear, crying)
Negative
modelling of how to cope with
undesirable
behaviour in others
Compliance
vs
personal endorsement
Differential reinforcement
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Schedules and effectiveness:
Fixed ratio
: fixed number of responses
Fixed interval
: fixed amount of time
Variable ratio
: variable number of responses
Variable interval
: variable amount of time
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Reinforcement schemes:
Checking
email and
social media
Fun
/
pleasant messages
Posting
on
social media
Likes
/
Comments
Application
:
Social media
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Types of reinforcers for mom:
Dopamine
signals:
Learning
phase
Behavior
or
cue
Reward
No reward
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Incentives problems:
Encouraging
vs
incentivizing
Quality
vs
Quantity
Long-term
goals vs
Short-term
goals
Innovation
&
risk-taking
vs
Punishing
failure
Teamwork
vs
Individual
success
View source
The criterion problem:
Finding good
operational
criteria is
difficult
People tend to choose criteria that are
readily available
, easy to
measure
, and have
low costs
Often these criteria don't represent the
ultimate goal
and stimulate people to look for
shortcuts
Physician
incentive
plans
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Perverse incentives:
Unintended and
undesirable
results
contrary
to the
purpose
Criterion
problem: Performance in
multi-dimensional
dimensions are
hard
to
define
, not all
dimensions
can easily be
measured
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Undermining effect of rewards on motivation for expected rewards:
Tangible rewards
(money, awards, things) not for
praise
/
positive feedback
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Intrinsic
incentives:
Self-image
Reputation
Prosocial
Small incentives (not big incentives) can crowd out
initial
motivation
for behavior
Effects can last
after
removal
of the incentive
View source
Signaling function of added rewards:
About the task:
attractiveness
/
importance
, person needs
additional rewards
About the self:
Reputation
,
Self-image
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Prospect theory:
Loss
Gain
Reference point
: budget, what you paid for something before, what something else costs, what someone else has, something you saw recently, etc.
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Dealing with money:
A
dual process
model:
Fast
(System 1) uses only one point of
reference
,
Thorough
(System 2) uses multiple reference points,
retrieving
reference points, more
computational
costs, a more
absolute
evaluation of an amount of money
View source
Processing money:
Experiment by Kassam et al (2011):
Winners
love
winning
and
losers
love
money
View source
Wrapping up: the special case of money:
Money has no 1-on-1 relationship with the
hedonic continuum
Hedonic
impact
depends on how money is spent
Money has nearly
infinite
range
Diminishing
marginal utility
Prospect theory:
Evaluation of money is always
relative
, comparison standards play a key role
Using more standards requires
knowledge
and
effort
Spending effort only happens when the decision is important and people have capacity available
View source
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