Incentive: A valuableoutcome that can be attained by meeting a particular performance criterion
Reinforcer: A stimulus presented right after a behavior, which increases/decreases the probability that the behavior will occur again in the future
Types of reinforcers:
Positive reinforcement
Negative punishment
Effectiveness punishment
Side-effects of punishers:
"Anyone who uses shock becomes a shock" - Sidman (1989)
Negative emotions (fear, crying)
Negative modelling of how to cope with undesirable behaviour in others
Compliance vs personal endorsement
Differential reinforcement
Schedules and effectiveness:
Fixed ratio: fixed number of responses
Fixed interval: fixed amount of time
Variable ratio: variable number of responses
Variable interval: variable amount of time
Reinforcement schemes:
Checking email and social media
Fun/pleasant messages
Posting on social media
Likes/Comments
Application: Social media
Types of reinforcers for mom:
Dopamine signals:
Learning phase
Behavior or cue
Reward
No reward
Incentives problems:
Encouraging vs incentivizing
Quality vs Quantity
Long-term goals vs Short-term goals
Innovation & risk-taking vs Punishing failure
Teamwork vs Individual success
The criterion problem:
Finding good operational criteria is difficult
People tend to choose criteria that are readily available, easy to measure, and have low costs
Often these criteria don't represent the ultimate goal and stimulate people to look for shortcuts
Physician incentive plans
Perverse incentives:
Unintended and undesirable results contrary to the purpose
Criterion problem: Performance in multi-dimensional dimensions are hard to define, not all dimensions can easily be measured
Undermining effect of rewards on motivation for expected rewards:
Tangible rewards (money, awards, things) not for praise/positive feedback
Intrinsic incentives:
Self-image
Reputation
Prosocial
Small incentives (not big incentives) can crowd out initialmotivation for behavior
Effects can last afterremoval of the incentive
Signaling function of added rewards:
About the task: attractiveness/importance, person needs additional rewards
About the self: Reputation, Self-image
Prospect theory:
Loss
Gain
Reference point: budget, what you paid for something before, what something else costs, what someone else has, something you saw recently, etc.
Dealing with money:
A dual process model: Fast (System 1) uses only one point of reference, Thorough (System 2) uses multiple reference points, retrieving reference points, more computational costs, a more absolute evaluation of an amount of money
Processing money:
Experiment by Kassam et al (2011): Winners love winning and losers love money
Wrapping up: the special case of money:
Money has no 1-on-1 relationship with the hedonic continuum
Hedonicimpact depends on how money is spent
Money has nearly infinite range
Diminishing marginal utility
Prospect theory: Evaluation of money is always relative, comparison standards play a key role
Using more standards requires knowledge and effort
Spending effort only happens when the decision is important and people have capacity available