JOB SATISFACTION AND CWBS

Cards (5)

  • Counterproductive Work Behaviors (CWBs) - behaviors intended to harm the organization and other people at work, such as coworkers, supervisors and customers
  • Personal Aggression—Sexual harassment, verbal abuse, physical abuse, intimidation, humiliation
  • Production Deviance—wasting resources, avoiding work, disrupting workflow, making deliberate work errors
  • Political Deviance—spreading harmful rumors, gossiping, using bad language, lacking civility in relationships
  • Property Deviance—destroying or sabotaging facilities and equipment, stealing money and other resources