JOB SATISFACTION AND CWBS

    Cards (5)

    • Counterproductive Work Behaviors (CWBs) - behaviors intended to harm the organization and other people at work, such as coworkers, supervisors and customers
    • Personal Aggression—Sexual harassment, verbal abuse, physical abuse, intimidation, humiliation
    • Production Deviance—wasting resources, avoiding work, disrupting workflow, making deliberate work errors
    • Political Deviance—spreading harmful rumors, gossiping, using bad language, lacking civility in relationships
    • Property Deviance—destroying or sabotaging facilities and equipment, stealing money and other resources
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